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  • How can I become a member?

    You can immediately become a registered member and start shopping by calling customer service or clicking on the "LOGIN" link in the top right corner of our main page and filling in the membership form.

  • Why should I become a member?

    If you are a member of;

    • You can easily be informed of the status of your orders.
    • You can add items to favourites.
    • After updating in our stocks, you will be informed about your favourite product by e-mail.
  • Can I order without singing up?

    You can shop as a member from our online shopping site, which you can visit without a member, or you can shop with "Guest Login" without a member.


    For shopping through Guest Login:

    After you add to cart the product that you like from our site with Add to Cart" button, click on “Go to Cart" button. After you select the "Complete Shopping" checkbox on the "My Cart" page, you can complete the shopping without our system member by selecting the "Continue as Guest" box on the opening page and filling in the required information.

  • I forgot my password, what should I do?

    If you have forgotten your password, click on the link "Forgot your password?" in the login section and write your e-mail address that you used when you became a member on the opening checkbox. An email will be sent to your e-mail address so that you can change your password. By clicking on the link, you can specify your new password. You can also change your password by calling our customer services.

  • How can I order?

    You can order online as a member of Allday or you can order by calling our customer services.

  • How do I track the status of my order?

    Your order will pass preparation phase within 24 hours and will be sent by cargo. You can track your order with the cargo tracking number to be given to you.

  • How many days will it take to receive my order?

    Your order will be delivered to cargo within 1 to 3 (usually 1) business days. Your order will be delivered within 3 to 7 business days after delivery is received by the cargo.

  • Which payment options can I use for shopping?

    You can pay your orders by money order, credit card method.

  • Which shipping company do you work with?

    Your orders that you create from our internet store are delivered to you with the guarantee of Aramex, PTS and DHL.

  • Do you have wholesale?

    You can visit to buy wholesale from Allday.

  • Do you ship abroad?

    We ship to abroad.

  • How can i cancel my order?

    You can contact with our customer services.

  • How can i change my order?

    There is no right to change for abroad.

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  • Can i return my order?

    There is no right to return for abroad.

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  • Do you have store?

    We have stores only in Turkey.

  • Do you have store outside Istanbul?

    We do not have store outside Istanbul.

  • How can i use gift voucher?

    Gift vouchers are not available for abroad.

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  • Can i return burkini?

    There is no return option for abroad.

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